Customer Testimonials
Awesome sales with Nabil! Entire proccess went smoothly. Would highly recommend to anyone looking for a new vehicle
Best experience ever working with a team to purchase my truck as a female! Folsom Lake Chrysler Jeep is personal service and client focused. Thank you 😊
From the service text to the service writer to the wholesale people an excellent experience they went the extra mile to help me
Folsom Dodge has always been there to take care of my service needs. I’ve been going there for years now, and will continue to do so for many years to come. Jeff and Robert in service are both very helpful!
I was in a bind because of a service code popped up and my service writer got me taken care of in 2 days which was great for I was going on a road trip. Thank you very much
I want to thank this awesome dealership for giving us/ my son the opportunity to get a car. Thanks to Ms.Mariane Yambot she was awesome if I could give her 100 I would!!! Thank you thank you 🙏🏻
Just bought a car! They were Very Helpful. Would recommend to any first time buyer.
Beautiful Service!!! Avennl the Best customer service ever 5 Star anytime love the care I received
Great dealership. Two trucks bought there and will continue to buy trucks there. Great customer service.
Terrance at Folsom Ram always takes care of us, and holds the benchmark of what customer service should be. Keeps us informed at all points in the process. Maintains our fleet of 16 Ram trucks. Get it done right the first time, go to Folsom Ram!!! ****P.S. "Veronica is a Rockstar"***
Excellent!! Folsom Lake Dodge back at it again with the finest customer service. My Dodge Charger was in for an oil change. I met with svc advisor Avneel, who was very kind, knowledgeable, and professional. He advised on the mile maintenance packages offered and explained thoroughly the importance to keep my Mopar running in top condition. I agreed and had it done. He even took the time to show us his personal Dodge vehicle that was similar to mine in case We had any concerns. Nice RT! Thank you again for taking care of my vehicle and for your warm ...
I had some serious Battery problems and Avneel was my service writer and he explained everything to me, he was very helpful and he got me on the road quick!
Worked with Mariane, Justin and Charles. They were all super helpful, and made sure our buying experience went smooth and quick. We were in and out of the dealership with in an 1.5 hours. Would recommend Folsom Dodge/Ram to anyone!
I bought my car today and worked with Eric who was absolutely amazing! The entire team was amazing and I would definitely recommend that folks visit this dealership. Great experience!
They exceeded my expectations. I went thinking I would get a basic charger and I home with a Charger GT
Brought vehicle in due to check engine light. Abneel immediately addressed my issue, pulled the code, and made the decision to recommend that the vehicle be fully checked. Within a day the vehicle had been verified, and at the same time did the standard service and tire rotation. Awesome service!
Ordered part to fix window. They called 4 months later when the part finally arrived. Robert got me in right away and got my Jeep fixed and right back to me. Thank you for the great, quick service.
Got right in when I pulled up and had the oil and inspection within an hour.
Service department associate Hector, you rock. I’m so pleased for Hector friendliness and professionalism shown during my service visit.
They were really busy but they were able to accommodate me, they are very professional.
Very happy especially since they said they’re booked out weeks, after explaining my situation, the guys helped me get back on the road in two days. Miguel is your guy!
Great Customer Service: Starting at the Top. Thanks, everyone for superb customer service. Eric, you are truly the best car salesman. Thanks again you'll for great, excellent service Everyone of you were professional, proficient, and kind. Special Thanks to the Ladies. I highly recommend Folsom Lake Dodge Jeep Ram Ask for Eric Telling em Betty Jo, send you, Satisfied Customer.
Robert Towe, primary Terrence Cordova secondary service advisors both provide 5 star service each and every time we have our 300 serviced. Can't think of any reason to go elsewhere. TOMKAT Milton
The service rep and dept was good. Appointment time in and maintenence performed was great.
The service was quick, very friendly and professional. Thank you so much for a great experience.
I own two Grand Cherokees and have them both serviced from Folsom Lake Jeep and recommend them highly. I would rate them with a 5 star. Always full disclosure and alternatives to repairs.
Best Car buying experience I’ve Had !!! If You need a Car Go See Eric and Rebecca !! They Will Get You Right!!!!
They were super busy, and it turns out the problem with my vehicle was a simple fix and they didn't keep me waiting for days and days. They took care of it quickly and sent me on my way. Great service!
Rebecca and Eric were so awesome!!! I got a brand new charger !!! Thank you i will refer all my friends! Thank you for being so nice!
staff was great. it was a easy process they took care of me and they where not pushy either.
Service department did excellent work. Hector Lopez was especially great to work with. I recommend this dealership highly
Service department did an excellent repair on my Jeep Grand Cherokee. Robert was very helpful!
Very professional and friendly. Very informative about my concerns with my vehicle and kept me informed
Always a great experience. Eric and Rebecca are the best!! See you guys next time!!!😃
Eric is always amazing. And so is his team. They are very helpful and listen to all your wants and needs when it comes to purchasing a vehicle. Eric is the only person I will continue to business with.
We had been shopping the auto mall in Roseville and where disappointed in the service and ability to care about their customers. So we headed to Folsom. There we where surrounded by kind compassionate people and kind sales people. We knew what we wanted so it was a pretty easy deal. We walked out with our new Ram. I give these folks 10/10 for all departments. No pressure whatsoever. If you want to waste your time head to Roseville. But if you want to make a good deal Folsom is the place to go.
Moriah was incredible throughout the entire process, from the custom order all the way to delivery.
Mariane was amazing and made our buying experience easy and hassle free. Thanks to the team for our new Jeep!
John was the best sales person to work with. He made the process easy! Thank you Foksom Lake Dodge!
Wonderful car dealer……… Jeep I bought brand new keep and the staff Eric and Rebecca was like Movie stars.
When I go to Folsom Jeep, I always feel very important. The customer service is excellent, and the work that was performed has been-outstanding. I live in Lincoln California and it’s worth the trip. ..
Folsom Lake Chrysler Dodge Jeep Ram has far exceeded my expectations for a car dealership. I had the pleasure to work with Tian, who was the original person that had helped me with a successful purchase of a 2022 Pacifica. What makes this dealership stand out is that they have honest pricing and takes great care of their customers. I reached out to Tian by phone as the dealership was three hours away from my home. Tian provided information about the vehicle and followed through with all the pictures, specs, true pricing, thoughts and answered all questions very promptly. Upon arrival, ...
20,000 mile service. The staff was friendly, attentive and I was well treated. I would recommend servicing your vehicle at the Folsom Dodge, Ram Dealership. God Bless You All
i bought my brand-new challenger there. IF you are looking for car, check my boy Letian Xiong at Folsom Dodge very helpful and honest person
Excellent visit. Jeff reviewed all needed maintenance and kept me informed of all progress. Everything done well and on time. Highly recommend this facility for service.
Service was right on time. Scheduled same day appointment. Short handed on there end due to weather and people couldn't get to work,but got me in and scheduled serviced completed. Service writer was awesome. Could use a bit better vehicle line up for service entry.
I took my car in for a oil change and I was treated like a King. They are so professional and timely. I was out of there in no time. I was thankful for the care they did for me and my car.
This place goes beyond takes care of their customers very well. I am impress that they don’t do any damage to my vehicle after I service it
No pressure, very nice folks. Very fair on trade-in value. Great car shopping/buying experience! Internet Sales Manager John exceeded my expectations making the deal cross the finish line.
Very helpful, knew what the trucks did, their upsides and downsides and weren't afraid to tell it like it is. As far as car purchases go I think it was done in record time.
Found the car we were looking for here at Folsom. We live in Oregon and Moriah made the sale over the phone as simple as possible.. we flew in and she even picked us up at the airport. No nonsense, straightforward dealership. We will shop here again despite the distance!
Great experience. I was not looking forward to buying a new car. They were great. Professional, helpful and friendly caring employees and service. It was truly a very nice experience. Highly recommend them.
Great staff, they've always been polite, friendly and professional. I had a few issues with my car and they did a great job with the repairs, I like the fact that you can call in advance because oil changes can take a while when they're busy and it's 1st come 1st serve (no appointments).
I had an issue with my 2019 Jeep Cherokee Trailhawk, Falvin in Service made this a smooth experience. Kudos to your Service Dept. Smooth Operator.
Good place to go for your vehicle needs
I bring my Ram in for all routine maintenance and oil changes and they always do a great job. I have never had an issue from the moment I bought my truck from them in 2019. When anyone asks me where I bought my truck at I always tell them and say to ask for Brian. Highly recommend them
Great vehicle service and friendly staff. Vehicle serviced as expected and received a complimentary car wash as well. I always get my vehicle serviced here.
I went to Folsom dealership and Elk Grove both had the same 1500 I wanted Elk Grove had me waiting around for 3hrs kept trying to up sell me I just wanted to know there best price long story short went back to folsom ask for Moriah she's amazing!
John Crooks is the GOAT! Make sure ya’ll ask for this man if you’re looking for a great deal. I went in there to look around and met him and boy did he deliver. Made me an offer on my dream car and I couldn’t refuse! Walked away with more than I was expecting and the man was authentic. I would’ve bought two cars if I had extra money! Great guy and will do more business with him if possible.
Quick service and they provided accurate wait times. No complaints with the work done. I’ve had major issues elsewhere but not here. You can also buy Mopar gear while you wait :).
Excellent service. Quick call to verify needed service. Pickup time as promised and gave the Ram truck a complementary wash! No complaints from me. Recommend.
My go to for our Honda and Chevy oil change. Quick and great rates. A+ Follow up: Also the best prices, we expected to pay more and were pleasantly suprised.
Fast accurate Great deal went for a used car and they put me in a brand new 1 for thee absolute Best price! Eric Stevens and Charles are Great and Erics assistant Rebecca stays on top of things i highly recommend this dealership!!!!
Everything was smooth Eric Stevens got me the Best deal for my 2021 dodge charger and Charles in finance the manager is so friendly kind and he handles buisness! This dealership comes highly recommended!!!
Service Mike Monroe always takes care of me takes going in sometimes. He is always busy but hooks me up in the long run appreciate him
Been coming to this dealer for over a year. Bringing my cars for oil changes and they always been great!
I want to extend my gratitude to the service department at Folsom Lake Dodge. The service department just recently took steps above and beyond for me in a situation with a replacement part for my vehicle that was beyond my control becoming prematurely faulty. I am so grateful for their help and in the end for their goodwill too. Thank you mostly to Mike in service and also thanks to Kalif!
We had a very good experience there at dodge dealership they where so nice. Took there time to help us to find what we wanted to see out of all the dealerships we had went this one was the best hands down,There staff super nice and friendly I greatly appreciate all there help and if anyone is still looking for an car that’s the place to go. You will be happy . Everyone who helped me to time we got there and the time we left helping all the way that’s what you call customers service. I’m ...
Good dodge dealership. Highly recommended
Great customer service and great people.
Jeff and his team are amazing!!
Great dealership! Falvin and Roy are both awesome to work with
I was checked in immediately at my appointment time- 9 am. I waited for my oil change. It took about an hour. The waiting area is open.
The person I dealt with was Robert , who kept me informed on the progress, which was quick, even though the part had to be ordered! I would recommend Folsom Lake Dodge!
I want to say THANK YOU for such compassion!! I went in for service on our truck that we just purchased (just some buffing and a mirror fixed) they ran out of loaner vehicles and with the service dept being so packed I understand! But I’m handicap and had no way to walk to get food, the GM brought us out a vehicle understanding our situation and paid for our lunch!!
I bought a used 2017 Corolla from them in December of 2019. They treated me great, and went out of their way to accommodate me. They included a CarDoc program with free oil changes and tire rotation for 10/100k and when I bring it in for service, they are top notch. Thorough, clean, and prompt service. Almost makes me want to buy a Dodge. Almost.
I just want to say that I attempted to go through Chrysler Dodge Jeep elk Grove for a recall and for months they have been telling me that they do not have this part I spoke with the FCA and they told me the part is available and has been available my tags are expired as of May I have been riding around with out tags DMV will not release them until I get the recall fixed. DO NOT GO TO ELK GROVE LOCATION!!! I was pleasantly assisted by a wonderful lady with great customer service here at the Folsom ...
It was an overall good experience. Jeff was awesome and did his best to help me. On the day I came, they were short-handed and so I did have a very long wait for...everything. This was especially frustrating because I had an appointment but still had to wait quite a while to check in. That said, Jeff was very professional in all of his behavior and communication. Due to his professionalism, I am happy to come back and recommended him to others. Thanks again Jeff!
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