The services department here is awesome. I live in Lake Tahoe and I come here because the service is awesome and the employees are top notch. Jeff in services has always been kind and funny and helps figure out everything you need, but also isn’t trying to sell you anything you don’t. What a great staff and tremendous work. Also the best detailers you could ask for to keep your truck looking like the day you bought it.
Nice and comfortable while you wait! They provide you a tv to which I was able to watch the Kentucky derby and a snack machine also a coffee/tea table! Free WiFi too!
Always friendly and helpful! Wouldn’t take my Ram any where else!
Mike is awesome in the service dept. Very knowledgeable and friendly.
I had a very good buying experience with Folsom Lake CDJP. I worked with Moriah and she was kind and knowledgeable making for a very painless, low pressure buying experience. They also delivered my Jeep to my home in Grass Valley and Moriah spent time going through the features of the Jeep which was much appreciated.
The customer service rep was polite he explained everything every step he made sure I was comfortable and he was fast
The service department always takes great care of my 2019 Ram 2500. I can drop it off and come back after work and it’s always ready for me and brought up front. Kind staff and great techs.
Awesome experience with sales and finance departments
Very friendly staff social distancing. Was able to order parts for vehicles.
Excellent service very very excited for my purchase
Great sales team and I’m a owner of a great car thx to the team here . All smiles
Robert was super, help me through the recall process, keep me advised of my softer repair status, and even washed my Jeep for me! Clearly above and beyond the call of duty!
I went in expecting to be sitting all day even though I had an appointment but Yoseph helped me and everything was so quick and smooth. He really knows his job and gets things DONE! I got the car that I wanted and was out in less than 4 hours. Thanks so much!!
Have been going here for a few years for Jeep service and always taken care of. Today, another great experience as we traded the old Jeep in.
Great experience! I was treated so well, and they informed me of everything at every turn. I am surely now part of the Dodge Family. I can’t wait to buy my next car!
I love this dealership. Came in to just look at cars and ended up driving away with a 2021 Jeep Renegade.. Thank you Eric and Rebecca!!!
I purchased a 2019 Dodge Durango SXT Plus with 85 miles, on 09/03/2020, from the start I must say the experience was extremely pleasant, they picked me up from my home, that was my test drive. My Saleslady was Moriah, even on her day off she was working with me to ensure I was being taken care of. I can truthfully say, from purchase, to service, I am thankful that I chose to purchase my last big ticket item with, and at Folsom Lake CDJR.
The personnel there were super nice and humorous. Made me feel and ease They were not pushy to buy anything. Finance gave me a great deal and signing was easy and fast.
My service advisor was the best. Avneel was kind enough to explain things until I understood. I appreciate his patience and professionalism with me. This is the best I have ever been treated at a RAM Dealership.
Mariah was amazing! She gave me an awesome deal on a 2021 Jeep Grand Cherokee. If you need a new car, go see Folsom Lake CDJR!
Moriah, Howard and Victor were amazing in helping me trade in my car and get into a new one! Moriah went above and beyond helping me start looking for a car! Howard was extremely knowledgeable about the vehicle my husband and I wear looking at. My husband had nothing but praises for Howard! Victor helped make the deal run smooth and easy! We’ve tried previously at other dealers to trade in our car and purchase one but they always played games and took hours to even make deal. The team here maybe it fast and easy! Charles our finance ...
Great experience purchasing my vehicle. Moriah Foston exceeded my expectations, she went above and beyond for me to get the vehicle I wanted. I will definitely recommend her and her great work ethic.
Excellent service ! Highly recommend Eric and Rebecca. Felt so confident and happy with my new vehicle!
Super customer service! Goto like family. Must buy a car from Eric and Rabica.
Excellent Customer Service. Sanitized. Safe
Fast friendly and knowledgeable. Not sure what else needs to be said. I've been to other dodge dealers for service before and these guys are the best in the Sacramento area.
This is my family 8th car that we have purchased from here. The sales department, service, finance as well as upper management are all amazing. And to the 2 young men that detailed my car today, AN AMAZING JOB💯🤩.Thanks to Eric and Chris, I love my new car❤
Great customer experience.
Took my truck in to get an oil change , very friendly staff every time I come in at the service department.My wife decided to tag along so we can look at upgrading to a 2500 , not happening at this dealer, no stock.
Most wonderful experience ever great service great pricing got a great vehicle what can I say I love this place Rebecca and Eric are awesome
I came down on my luck going to dealer after dealer but thanks to Rebecca and eric they helped me got me into a car that I love and a price I can afford I’m so thankful to them too I would recommend them to everyone thank you thank you thank you so much
Eric and Rebecca were awesome! They made feel comfortable while there and confident in my decision. They got Me the car I wanted and the price I asked. They made sure my kids were happy while there! Thank you so much
I brought my Chrysler 300 in for an oil change and factory recall. Todd Perry took the time to go over what I needed to have looked at with excellent customer service. Because of his quality service I continue to return to Folsom Lake Chrysler Dodge. Thank you so much, Deanne Garcia
The absolute best dealership service center I have ever experienced! I have brought my Jeep in more times than I can count and Jeff always takes the best care of me. I appreciate the amount of times Brandon has serviced my jeep. They are such a busy service department, but it has never interfered with the top notch customer service, communication, and service provided. Thank you for everything!!
Great people , great service !! Robert was great .
Great service !! Shawne was very helpful and knowledgeable . We would highly recommend this dealership when you are looking for a vehicle .
Very helpful staff and they made the buying process pain free and EASY! Shout out to Shawne for hooking me up with a new Jeep Latitude!
Robert and Dianna, are absolutely fantastic to work with @ Folsom Lake Dodge jeep Ram. Courtesy, professional and made my day. They are always available to help me and make sure I get back on the road and my vehicle is just puuuuurrring along. Thank you for your professionalism. Catherine B.
My experience with Folsom Lake Dodge has all been service. I have been to the dealership about 4 times over pass 4 years. I know some people are writing bad reviews. And with that being said, "My dad told me along time ago, You can't please everyone all the time" I have had great service from them. I dealt with Falvin a service writer for my last two visits. He was Great !!! They talk with you, explain everything and if you have a question that they don't have a answer for, them go get the answer for you. ...
Very good people
I had great experience at Folsom lake dodge! Thanks to Eric and rebecca I am in the car I wanted and at the rate I wanted. Car shop here!!!
It was time for oil and tire rotation on my Dodge Challenger and the team at Folsom Lake Chrysler was very helpful, from the moment I reached out to make an appointment, all the way to the finished service. They are all very polite and helpful.
Had a great experience here! Shawn helped me pick out a perfect Jeep and is quite knowledgeable about everything cars. He taught me a lot and was incredibly kind and helpful. His help was most appreciated! Would definitely recommend coming here.
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